🏥 Built for hospitals across Tamil Nadu & India
📧 Works with Gmail / Outlook
☁️ Deploys on AWS Mumbai

Sick of These Daily Headaches?

Every TPA desk knows the struggle. We're here to end it.

Endless rejections because you missed one tiny document requirement
Hours wasted figuring out what each insurer actually wants
Lost in email chains trying to track preauth status
Manual tariff mapping that takes forever and gets rejected anyway

How We Fix Your Preauth Problems

Six powerful tools that work together to get your preauths approved faster

📥

Smart Email Intake

Parse preauth emails automatically, extract key fields, and flag missing info before you even think about sending. Never send incomplete preauths again.

Insurer-Specific Checklists

Dynamic requirements by insurer/TPA, admission type, and case type. Each insurer gets exactly what they want, how they want it.

💰

Tariff & Package Mapping

Procedures automatically mapped to insurer packages with inclusions/exclusions and your negotiated rates. Maximum reimbursement, every time.

🔒

Audit & IRDAI Retention

Complete logs, hash-based deduplication, and 7-year retention policies. IRDAI-compliant out of the box. Zero compliance worries.

🚀

One-Click Send & Track

Email complete preauth packages and track delivery & replies right in your case view. No more hunting through inboxes or wondering "did they get it?"

📊

Analytics & SLA Dashboard

TAT tracking, first-pass approval rates, insurer bottlenecks, and team workload dashboards. Finally know which insurers are slowing you down.

💪 Real Hospital Success Story

"We went from 60% first-pass approvals to 85% in just 2 weeks. Our TPA desk staff actually smile now!"
- TPA Manager, 200-bed hospital in Tamil Nadu

🎯 Start with email-only — integrate with your HIS later via CSV or simple APIs
💡 Most hospitals see results within the first week. Zero risk, maximum reward.

IRDAI Compliance Built-In

Sleep peacefully knowing every requirement is covered

  • IRDAI documentation checklists by case type (planned, emergency, accident)
  • PHI handling: encrypted at rest, role-based access, access logs
  • Email templates with insurer-specific subject/body formats
  • Configurable retention (default 7 years) and export to S3/Glacier

What Goes Into a Complete Preauth?

  1. Patient KYC + ID proofs
  2. Admission note, clinical summary, diagnostics
  3. Procedure & tariff mapping with inclusions/exclusions
  4. Attending doctor details (registration no., specialty)
  5. Insurer/TPA-specific forms (PDF)

See It Work in 90 Seconds

Inbox → Case → Checklist → Send → Track

Demo Video Coming Soon
DEMO_VIDEO_URL will be embedded here

Simple Pricing That Scales

Start small, scale by desks as you grow

Pilot

₹0
2 weeks, 1 desk
  • Inbox triage
  • Checklist & send
  • Email support
Start Pilot

Hospital

Custom
10+ desks
  • SLA & training
  • Data migration
  • On-premise or AWS Mumbai
Talk to Sales

Prices are indicative; taxes extra.

Your Questions, Answered

Do we need logins to insurer portals?

Absolutely not! This is pure email magic. We prepare bulletproof preauths and send them directly. You just watch the approvals roll in. No new passwords, no new systems to learn.

Can this run without changing our HIS?

Yes. Start with the email cockpit. Optional CSV exports or simple APIs can be added later.

Is our data secure?

Data is encrypted at rest, access-controlled, and can be hosted on AWS Mumbai or on-premise.

How long to get started?

Just 2 weeks for a complete pilot! Setup, training, and tuning with your past cases. Most hospitals are seeing improved approval rates by day 3. We handle everything - you just need to give us 30 minutes of your time.

Which insurers/TPAs are supported?

We provide templates for Medi Assist, Vidal, FHPL, Star, ICICI Lombard, and can add more on request.

What about IRDAI retention?

We default to 7-year retention with export to S3/Glacier and complete audit logs.

Ready to End Your Preauth Pain?

Tell us about your TPA desk and we'll set up a 30-minute walkthrough

🔥 Ready to start TODAY?

📧 Email: support@deskzen.in 💬 WhatsApp: +91 99447 07799

Same-day setup possible! Call us now and we'll have you running preauths by evening.